Terms of Use

This Acceptable Use Policy specifies the actions prohibited by Internet Light and Power Inc. (ILAP) to users of the ILAP Network. ILAP reserves the right to modify the Policy at any time, effective upon posting of the modified Policy to this URL: http://www.ilap.com/legal/terms.html

Illegal Use

The Service may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory or constitutes an illegal threat. ILAP does not assume any responsibility for material available, transmitted, stored or otherwise accessible through the service.


Each CLIENT is responsible for ensuring that the use of any ILAP service complies with this Policy. The CLIENT is fully responsible for any misuse of the Service even if the inappropriate activity was committed by another individual such as a friend, family member, guest, employee or individual with access to the CLIENT's account. It is the CLIENT's responsibility to ensure that no one gains unauthorized access to the Service. The CLIENT is solely responsible for the security of any device they choose to connect to the Service, including any data stored on that device. In particular, ILAP recommends against enabling file or printer sharing of any sort.

The Service may not be used to breach the security of any user or to attempt to gain access to any other person's computer, software or data, without the knowledge and written consent of such person and may not be used in any attempt to circumvent the user authentication or security of any host, network, or account.

Prohibited activities include, but are not limited to:

  • Accessing data without express authorization of the owner;
  • Logging into or making use of a server or account you are not expressly authorized to access;
  • Probing the security of other computers/networks;
  • Forging any part of the TCP/IP packet header or any part of the header information in an e-mail or a newsgroup posting;
  • Facilitating a violation of this Policy; and
  • Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this Policy, which includes the facilitation of the means to spam.

Use or distribution of tools designed for compromising security, such as password guessing programs, cracking tools, packet sniffers or network probing tools, is prohibited. The ILAP network may not be used to collect, or attempt to collect, personal information about third parties without their knowledge or written consent.

The Service may not be used to interfere with computer networking or telecommunications service of any user, host or network, by, without limitation, denial of service attacks, flooding of a network, overloading a service, improper seizing and abuse of operator privileges and attempts to "crash" a host. The transmission or dissemination of any information or software that contains a virus or other harmful feature also is prohibited. The Service may not be used to violate the rules, regulations, or policies applicable to any network, server, computer database, or web site that the CLIENT accesses or to violate another internet Service provider's acceptable use policy and/or terms of service.

Inappropriate Content

There may be content on the Internet or otherwise available through the Service which may be offensive to some individuals, or which may not be in compliance with all applicable laws and regulations. ILAP does not assume any responsibility for the content contained on the Internet or otherwise available through the Service. The CLIENT must assume the risk of accessing content through the Service, and ILAP shall not have any liability for any claims, losses, actions, damages, suits or proceedings arising out of or otherwise relating to access to such content. Adults may want to use a program capable of restricting access to sexually explicit material on the Internet if children use the Service. Content questions or complaints should be addressed to the content provider.

The CLIENT is solely responsible for any information that the CLIENT publishes on the web or other Internet service, including but not limited to content posted in the Client's Virtual Server. The CLIENT must ensure that any content that may be disseminated is appropriate for its intended recipient(s). ILAP reserves the right to refuse to post or to remove any information or materials, in whole or in part, that is unlawful, offensive, obscene, defamatory or otherwise causes unnecessary stress on the ILAP network, its service and its resources, or other users.

Electronic Mail/Newsgroup/Internet Relay Chat/Messenger

The Service may not be used to indiscriminately send unsolicited, unwanted, irrelevant, or inappropriate messages, especially Unsolicited Commercial Email (UCE or spam mail).

Other prohibited electronic mail activities include, but are not limited to:

  • Posting a single message, or messages similar in content, to more than nine online forums or newsgroups.
  • Posting messages to online forums or newsgroups that violate the rules of the forums or newsgroups.
  • Collecting the responses from unsolicited E-mail regardless of whether or not the mail was sent via the ILAP network.
  • Sending any unsolicited E-mail that could be expected, in ILAP's discretion, to provoke complaints.
  • Sending unsolicited E-mail without identifying in the E-mail a clear and easy means to be excluded from receiving additional E-mail from the originator of the E-mail.
  • Continuing to send messages to anyone that has expressly requested not to receive messages from the sender.
  • Sending messages which disrupt another Internet user's equipment - including software, hardware, and user display, or hindering other users in their access to, and use of, the Service.
  • Forging, altering or removing electronic mail headers.
  • Spoofing, forging, or using another userĂ¢??s identity or network address while participating in chat sessions.
  • Performing any "flooding" activities. Flooding is defined as deliberately repeating actions in quick succession in order to fill the screens of other Internet users with text.
  • Using automated programs, such as "bots" or "clones" when the CLIENT is not physically present at the device.

ILAP is not responsible for the forwarding of E-mail sent to any account that has been discontinued, suspended or terminated. Such E-mail will be returned to sender, ignored, deleted, or stored temporarily at ILAP's sole discretion.

IP Address

Any IP address assigned by ILAP is the property of ILAP at all times. ILAP's customers are issued dynamically assigned IP addresses that can change any time at the discretion of ILAP without prior notice. ILAP assumes no liability whatsoever for any claims, damages, losses or expenses arising out of or otherwise relating to any change in IP Addressing.

Violation of Acceptable Use Policy

Although ILAP has no obligation to monitor the Service and/or the network, ILAP reserves the right to monitor bandwidth, usage, and content from time to time to operate the Service; to identify violations of this Policy; and/or to protect the network and ILAP customers.

ILAP prefers to advise Customers of inappropriate behavior and any necessary corrective action. Any such correspondence will be sent to the primary contact E-mail address attached to the account. ILAP, in its sole discretion, may take any actions deemed appropriate to preserve the integrity of it's network and the service. Such actions include, but are not limited to, temporary or permanent removal of content, cancellation of newsgroup posts, discontinuing access to any Usenet newsgroup, filtering of Internet transmissions, and the immediate suspension, discontinuance, limitation or termination of the Service. ILAP will not incur any liability for any such responsive actions.

ILAP reserves the right to investigate suspected violations of this Policy, including the gathering of information from the user or users involved and the complaining party, if any, and examination of material on ILAP's servers and network.

ILAP may cooperate with law enforcement authorities in the investigation of suspected violations to any applicable law, regulation, public policy or order of a public authority having jurisdiction. Such cooperation may include ILAP providing the customer's username, IP address, or other identifying information based on reasonable evidence, receipt of warrant or order. Upon termination of an account, ILAP is authorized to delete any files, programs, data and E-mail messages associated with such account. ILAP, in its sole discretion, will determine what action will be taken in response to a violation on a case-by-case basis. Violations of this Policy may also subject the account holder(s) to criminal or civil liability.

Complaints regarding email, SPAM or Illegal Use or System or Network Security issues, should be sent to ILAP via our online form.


Strong, supported Partners are essential to great Client outcomes. After all, most sytems and applications, many mission critical, traverse the Internet.

More »

ILAP offers the best fiber, cable, copper, dsl, and wireless telecommunications options, based on your capacity, reliability, budgetary, and geographic requirements, throughout Canada.

More »